Информация за работна оферта Tech Support Specialist - Shifts Информация за фирмата
Лице за контакти Весела Лачева
Публикувана на 01/01/1970
Информация за работа
Оферта Дистанционна работа
Категория ИТ - Адм. дейности и продажби
Работно време Подходящо за студенти
Публикувано 01/31/2023
Минимално образование Университет
Завършено образование
Минимален опит По-малък от година
Статут на работна оферта
Начало на публикуване 01/31/2023
Край на публикуване 02/19/2023
Кратко представяне

We are looking for a Tech Support Specialist to join our international team. The person in this position should have strong technical knowledge and previous experience as support, preferably in B2B communication.

Rotating Shifts: Mon-Fri, 7AM – 3АM


  • Providing technical support services to clients by phone and email.
  • Investigating errors and logs and providing in-depth analysis for both clients and internal departments.
  • Alerting the NOC (Network Operations Center) and production teams about technical complains and incidents effecting company's customers and services.
  • Responding to events and various technical problems in real time on daily basis;
  • Acting as a focal point for a variety of customer issues, assisting multiple departments and diverting incoming requests to their appropriate department.


  • Experience in technical customer support or 24/7 NOC in high-tech industry.
  • Experience in the online payment industry will be considered a significant advantage.
  • Experience working with international clients.
  • Technical background - analyzing and producing reports, investigating logs, basic programming or web development skills, internet experience, communication protocols (client-server, server-to-server, etc.) - IP, HTTP, SQL, etc.
  • Ability to analyze problems quickly and find suitable solutions based on available resources.
  • Ability to speak and write succinctly about complex technical issues.
  • Fast learner, multi-tasker, tech-oriented.
  • Fluent English.
  • Team player.


  • A challenging job in a fast developing, international company.
  • Friendly work environment where you can thrive and develop your skills.
  • Career advancement possibilities.
  • Competitive remuneration package.
  • Nuvei offers a wide variety of additional benefits which include Additional Health insurance incl Dentist, Sport card, Food vouchers, Employee discounts card, Seminars and conferences tickets, Playroom, and many others additional perks.
Предпочитани умения

Месторабота: София