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Информация за работна оферта Service Ops Engineer, NeoGames, Информация за фирмата
Лице за контакти Весела Лачева
Поща career@swu.bg
Публикувана на 01/01/1970
Информация за работа
Оферта Постоянна работа
Категория ИТ - Адм. дейности и продажби
Работно време Пълно работно време
Публикувано 11/28/2022
Изисквания
Минимално образование Университет
Завършено образование
Минимален опит 1 година
Статут на работна оферта
Начало на публикуване 11/28/2022
Край на публикуване 12/11/2022
Място
Кратко представяне

Craving something new? Here’s your chance to be part of our newest team focused on building the extraordinary through online gaming and iLottery solutions.
NeoGames and Tek Experts have teamed up to bring together the best in product development and software engineering to build our remote team in Bulgaria.
Did you know NeoGames is a global leader of iLottery solutions and has 15+ years of innovation? We work with 10+ US State lotteries, billion-dollar companies and the massive Caesars Entertainment along with many other clients across the globe all focused on leveling up their game.
As a NeoGamer at Tek Bulgaria you’ll work on self-managed teams who launch products monthly with a suite of first-class tech solutions and an innovative games portfolio.

Ready to put your mind in the ring?

You’ll focus on the following:

  • Monitoring of systems and applications 24/7
  • Communicate with customer in e-mails, tickets, and Slack
  • Solve incidents: performing basic troubleshooting and event correction according to the defined procedures
  • Prioritize and escalate incidents (when required) to the corresponding teams
  • Work with tickets
  • Perform documented daily routines and procedures

You’re right for us if you have:

  • Ability to work in USA business hours
  • Advanced English level
  • Problem-solving skills and a strong customer service attitude
  • A mindset that’s curious, self-learner, hardworking, team player, organized and responsible, dynamic, motivated
  • 1+ years of relevant experience in a customer-focused position involving technical knowledge

Build your career as a NeoGamer at Tek, and you’ll:

  • Be part of the Global iLottery Solutions team
  • Work with cutting-edge technologies, and new product development in large scale enterprise environments with cool complexity
  • Enjoy a work from anywhere in Bulgaria model
  • Participate in a self-managed, team environment
  • Appreciate competitive compensation and performance-based bonuses
  • Access additional health insurance, incl. dental package
  • Get discounts for shops, restaurants, and food vouchers

Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Предпочитани умения

Месторабота:Благоевград

Кандидатствай:https://www.jobs.bg/job/6567686