Информация за работна оферта Microsoft Support Engineer with French Информация за фирмата
Лице за контакти Весела Лачева
Публикувана на 01/01/1970
Информация за работа
Оферта Постоянна работа
Категория Консултантски услуги
Работно време Подходящо за студенти
Публикувано 12/02/2022
Минимално образование Университет
Завършено образование
Минимален опит По-малък от година
Статут на работна оферта
Начало на публикуване 12/02/2022
Край на публикуване 12/25/2022
Кратко представяне

We're looking for a Microsoft Support Engineer with passion for technology to join our Cloud

Services Support Team.
We assist corporate clients with their business-impacting technical issues.

So, what’s the role all about?

  • Handling Business Clients’ Technical requests via outbound calls, ticketing system and remote sessions
  • Analyzing service performance issues
  • Setting case priority depending on the client needs
  • Providing relevant solutions through established procedures
  • Focusing on customer expectations and satisfaction
  • Collaborating with other team members to provide high-quality support

You are a good fit for the role if you: 

  • Are advanced in both French and English
  • Have previous technical experience or relevant education
  • Have excellent communication skills
  • Are able to identify and understand clients’ needs
  • Have the ability to present complex information in a simple way
  • Are interested in specialization in various Microsoft services
  • Are up for a fresh new challenge

What you can expect from us:

  • Standard working hours Monday – Friday
  • Competitive salary with performance-based bonuses
  • Extensive initial training and onboarding
  • Certification program for Engineers accepted worldwide
  • Continuous training and upskilling program provided by local Subject Matter Experts (Coaches) or directly by the client
  • Professional Development and Career Navigation programs to map out the steps in your development
  • Health and Wellbeing initiatives
  • Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, corporate discounts and many more
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