Responsibilities:

• Incident, Problem and participate in Change Management planning;
• Monitoring health of IT Services;
• Responsible for overall Users HW and Software through its lifecycle;
• Create / Update User or Operational Documentation

Requirements:

• Windows-based System administration experience (remote and onsite);
• Experience in Desktop applications and Windows Desktop Environment (i.e. MS Office and Windows Desktops OSes);
• Desktop/laptop installation and configuration;
• Experience in Desktop HW maintenance and troubleshooting (PC, Notebooks, printers, scanners, etc.);
• Strong experience in Active Directory - configuration and administration, Active Directory Groups, Group Policy Management and User Management;
• Experience in PowerShell and/or BASH;
• Experience with Network Configurations for requesting Firewall permissions;
• Basic networking knowledge Switches, Routers, WIFI (DMZ, NAT, IPv4, VLANS, VPN);
• VoIP telephony or Contact Center experience would be a great advantage;
• Experience with Ticket System and ITIL;
• Any Mac OS X, Linux knowledge would be an advantage;
• Excellent communication skills and client orientation;
• Excellent problem solving skills and logical thinking;
• Well organized with proactive mindset;
• Candidates must also be able to work any shift, holidays, and weekends if needed;
• Working level of English – written and spoken.

Apply now!
We are waiting for your CV!
We're looking forward to meeting our next colleague :)

All documents will be kept in strict confidentiality. Only short-listed candidates will be invited for an interview. Thank you for your application!