Информация за работна оферта
Dispatch Agent with English
Информация за фирмата
Лице за контакти
Весела Лачева
Поща
career@swu.bg
Публикувана на
01/01/1970
Информация за работа
Оферта
Постоянна работа
Категория
Консултантски услуги
Работно време
Пълно работно време
Публикувано
06/01/2023
Изисквания
Минимално образование
Университет
Завършено образование
Минимален опит
2 години
Статут на работна оферта
Начало на публикуване
06/01/2023
Край на публикуване
06/16/2023
Място
Кратко представяне
Modis and AKKA Technologies (soon to become Akkodis) are joining forces to build a global Smart Industry powerhouse in Engineering and Digital Solutions.
With more than 50 000 engineers and digital experts in 30 countries around the world, we offer broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics.
Our pioneering approach empowers businesses to explore, innovate and accelerate new possibilities while creating a dynamic culture for our people.
Today we are giving you the chance to build a career in one of the biggest technology companies in the position of Dispatch Agent with English (temporary contract with the potential of further continuation).
Our people are the foundation of our success. That’s why we champion a company culture where talent is celebrated, and diversity is embraced.
Responsibilities:
- Timely manages and verifies the service requests of customers through different access channels;
- Responsible for monitoring the end-to-end process and keeps the customers informed;
- Keeps detailed case documentation and escalates complex issues;
- Manages multiple tasks or cases simultaneously with minimal supervision.
Requirements:
- Written and verbal fluency in English;
- High School/ Bachelor/ Master Degree;
- Excellent verbal and written communication skills and customer focus;
- Analytical and problem-solving skills;
- Time and self-management skills and working with tough deadlines;
- Ability to work with business processes;
- Good computer literacy – (MS Office).
Join us and enjoy our perks:
- Competitive remuneration package;
- 24 days annual paid leave;
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more);
- Food vouchers - 80 BGN/month;
- Upskilling & reskilling training programs and e-learning hub;
- Diverse career growth opportunities;
- Recognition awards;
- Sports cards (partially covered by the employer) and company sports initiatives;
- Special company discounts;
- Various social and charity initiatives.
The future is here for the making. Are you ready?
Let’s make the incredible happen.
Предпочитани умения
Месторабота: София
Кандидатствай: https://www.jobs.bg/job/6894894