Job Title

Cytric Senior Technical Business Analyst
We are Cytric Solutions a fast-growing unit within Amadeus, the biggest tech giant of the travel industry, dedicated to helping corporations in their digital transformation processes for business travel and expense.​

We’re made up of more than 700 people worldwide, who work together to provide a smooth, end-to-end digital experience to the employees and improve the efficiency of the corporations they work for.​

We have a mission, we’re empowered, agile, innovative – and ready to challenge the incumbents!​

In Cytric Solutions, we combine a scale-up culture with an insatiable hunger to disrupt the travel and expense ecosystem. ​

So, are you ready to help the world’s leading companies drive their digital transformation, and take them to the next level? ​

You can benefit from being part of a global international IT company while working for a strategic scale-up.​
You can power business acceleration and innovation for top companies and work with big tech giants like Microsoft.​
We have attractive benefits packages, countless opportunities to learn and grow your career, hybrid and flexible work set up.​

In Amadeus Cytric Solutions, we care for our people just as much as we care for our customers.​​

Summary of the Role:

Cytric Senior Technical Business Analyst ensures the definition of high-quality end-to-end solutions that meet business requirements and customer expectations, analyses requirements, performs functional analysis, identifies impacts and dependencies, proposes and aligns solutions, creates high quality as-is and functional specifications and documentation.

He/she can perform all of his/her duties autonomously. He/she works closely with Product Managers, Software Developers and Quality Assurance Engineers.

He/she supports and upskills new team members and is recognized as an expert in the field he/she works in.

• As Cytric Senior Technical Business Analyst in our team, you’ll be expected to:
• Analyze business requirements submitted by Product Management.
• Carry out functional design.
• Analyze as-is behavior, evaluate impacts and dependencies.
• Facilitate solution discussions between Product Management, Development, QA, providing inputs on product functionality, protecting the integrity and consistency of the product.
• Align solutions with Product Management and R&D experts.
• Validate both functional and non-functional requirements against the business needs, goals and objectives of a particular solution.
• Write comprehensive As-is Descriptions, Solution Overview Documents, Functional Specifications, Troubleshooting Guides.
• Present functional walk-throughs to all concerned stakeholders.
• Obtain specification validation through carrying out reviews with key stakeholders
• Contribute to specification validation of other team members.
• Support the Development and QA during implementation and testing - providing the business perspective, main use cases, and ensuring customer need is met.
• Validate the product to ensure compliance of the delivered functionality and system integrity.
• Interface with relevant teams to address Usability and User Experience early in the solution deign.
• Interface with relevant teams to identify interactions with other applications and ensure functional compatibility.
• Support and contribute to the upskilling of new team members.
• About the ideal candidate
• To succeed in your new role, you’re required to have relevant experience in the following areas:
• Knowledge of UML diagrams
• A great understanding of different test tool applications (Postman)
• Excellent analysis and design skills
• Previous experience in designing solutions from a functional perspective
• Result-orientation and attention to details
• Understanding of APIs
• In depth Travel industry knowledge is a plus
• Experience in creating comprehensive documentation
• You’ll also have great skills and abilities:
• Advanced level of written and oral English
• Strong team player with a collaborative mindset
• Comfortable in a multi-cultural, international organization
• Proactive with a ‘can-do’ attitude
• Eager to share their knowledge and support others

What can we offer you?

• A competitive salary and extensive range of benefits including life and health insurance
• Multisport card
• Public transport card / subsidy for a parking lot in the office
• 25 days paid time off (increasing for up to 30, depending on your stay with us)
• Well-balanced mix between work from home and collaborative work from the office
• Career and development opportunities through R&D career paths
• Learning opportunities
• Foster innovation
• Impact millions of travelers from all around the globe
• A chance to form the core of the team at Sofia

Application Process

• The application process will take a few minutes to complete. You’ll need to create your candidate profile in our system and upload your resume.
• If your profile matches what we’re looking for, one of our recruiters will contact you and organize a short phone interview.

Are you the One we’re looking for? Join us to Power better journeys through travel technology!