*All interviews will be conducted remotely (online or by phone).

Our client is a technology business that provides a range of banking and payment services, all via one global modular platform. It allows businesses to process payments, collect and make payments, manage their FX liquidity, and issue debit cards. We’re looking for people who are eager to embrace cutting-edge technology and want to develop within the payments industry.

YOUR ROLE:

• Develop and maintain relationships with customers over chat and email.
• Ensure clients receive the highest level of customer service.
• Execute an organized, efficient, and structured working process.
• Meet predetermined targets and represent the company in a professional manner.

REQUIRED SKILLS:

• High command of English language is a must.
• Multi-tasker with excellent computer literacy and proficiency with MS Office applications (especially with Excel).
• Excellent interpersonal and communication skills.
• Very good customer orientation.
• Previous experience in a customer support role in the online payments/fintech industry will be considered an advantage.

WHAT WE OFFER:

• An attractive remuneration. Performance and referral bonuses.
• Different shifts (Monday-Sunday). Transport costs covered.