Информация за работна оферта Content Moderator with Romanian, Информация за фирмата
Лице за контакти Весела Лачева
Публикувана на 01/01/1970
Информация за работа
Оферта Постоянна работа
Категория ИТ - Адм. дейности и продажби
Работно време Пълно работно време
Публикувано 12/07/2022
Минимално образование Университет
Завършено образование
Минимален опит 2 години
Статут на работна оферта
Начало на публикуване 12/07/2022
Край на публикуване 12/31/2022
Кратко представяне


Are you ready to obliterate the status quo?

Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues.


As a Content Moderator, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.


  • Review content (video, image, text) and conduct the content quality control, ensuring the content complies with local policies and regulations
  • Become and remain knowledgeable about online community standards'
  • Interpret and apply complex policies and guidelines to content
  • Review the reported content within agreed turnaround times and standards of quality
  • Escalate issues outside the company policy
  • Ensure legal compliance and safety of content uploaded to the short video platforms
  • Develop, improve and maintain standards for the security of the online communities, being able to achieve high monthly goals regarding quantity and quality
  • Improve the content management strategy for the short video platforms
  • Coordinate with supervising departments for timely management of content that violates our regulations.
  • Serve as an advocate for the user community
  • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
  • Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures
  • Fulfill base productivity and quality requirements

In the context of this role, individuals may be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.


  • Fluency in Romanian language
  • Good command of English language
  • Ability to work differing 7x24 work rotations/shifts as required from the office
  • Well familiar with or actively engaged on social media
  • Logical problem-solving skills and ability to multi-task
  • Ability to use Windows operating systems and navigate between various windows
  • Ability to work under pressure
  • Continuously demonstrate a high sense of urgency
  • Must have a keen sense of attention to detail, taking the initiative.
  • Possess a high level of Professionalism
  • Ability to understand and empathize issues
  • Quick learner and adaptable to learn new processes, concepts, and skills
  • Minimum High-School diploma
  • Have dedicated work at home area
  • Must be comfortable viewing graphic content
  • Good understanding of social media and pop culture


We Offer So Much More Than a Paycheck

  • Competitive salary? Check.
  • Additional health insurance (incl. dental care)? Check.
  • Sports card – Multisport? Check.
  • Food vouchers (value of 60 BGN)? Check.
  • Transport cards? Check.

But that’s just the start–here are a few more reasons to consider Alorica.

  • Career development opportunities
  • Extensive training programs
  • Access top notch technologies and best practices
  • Excellent working environment
  • Company events
  • 24/7 access to counseling personnel

If you are interested, please send us your CV in English.

Applications will be processed in strict confidentiality.

Only short-listed candidates will be contacted.

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