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Информация за работна оферта Team Leader Информация за фирмата
Лице за контакти Весела Лачева
Поща career@swu.bg
Публикувана на 01/01/1970
Информация за работа
Оферта Постоянна работа
Категория ИТ - Адм. дейности и продажби
Работно време Пълно работно време
Публикувано 05/14/2020
Изисквания
Минимално образование Университет
Завършено образование
Минимален опит 3 години
Статут на работна оферта
Начало на публикуване 05/14/2020
Край на публикуване 05/31/2020
Място
Кратко представяне

At ServiceSource, we strive to find and grow exceptional people like you.

Working at ServiceSource, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you.

ServiceSource is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

Team Managers are the front line managers who own their sales team reporting directly to a Senior Sales Manager.
You will be responsible for the execution of the High Performance Sales (HPS) discipline, actively manage & develop reps, and hit the number with accurate forecasting.


Main Responsibilities:

  • Builds team forecast for bookings & revenue by batch.
  • Analyses top-down and bottoms-up forecast (regional/deal specific where appropriate) to proactively call out risk & upside and drive clear action plans to address any gaps.
  • Runs Drill session with standard forecasting tools & templates.


Pipeline Management:

  • Sets monthly appropriate pacing metrics for the team.
  • Pro-actively identifies risks or upside based on variance to overall pacing or independent KPIs.
  • Defines targets and escalate appropriately to resolve roadblocks.


Strategic Coaching:

  • Analyzes pipeline data to identify weekly priority actions for the team and individuals.
  • Supports, Monitors and Tracks to build a weekly sales campaign using SMART goals.


Client Responsiveness:

  • Resolves or escalates client and/or partner request or queries in a timely and professional manner.
  • Provide operational updates to clients including updates on forecast and sales campaigns.
  • Act as point of escalation for channel partners – acting as a manager for their sales reps with partners.
Предпочитани умения

People Management:

  • Sets clear goals and holds people accountable for achieving agreed results.
  • Creates a climate of respect, diversity and where people want to do their best.
  • Delivers feedback on performance in a specific and timely manner.
  • Demonstrates the ability to have 'real' conversations to address performance issues.
  • Holds regular 1:1 conversations with all team members.


Qualifications and Experience required:

  • Bachelor or Masters degree preferred.
  • Successful applicants will have a proven track record of 2-3 years experience on a similar role.
  • At least 2 years experience in the BPO sector.
  • Proven relationship-building experience is essential: Order Management, Customer Account Management, Partners.
  • Must be experienced in the management of strategic, high-dollar, multi-party contracts and enterprise agreements.
  • Attention to details, thoroughness and high level of accountability.
  • Good with process building and troubleshooting.
  • Candidate must have experience in Microsoft Office Suite with an emphasis on Excel, MS Access, and PowerPoint.
  • Excellent communication skills.
  • Be able to set priorities and drive deliverables to execution with minimal supervision.


You are passionate to achieve results and be a winner, come and join our team by sending your CV!

Help us G.R.O.W. Join us!

*All applications will be treated as strictly confidential
**Only short-listed applicants will be contacted Кандидатствай 

https://www.jobs.bg/job/5300341

https://www.jobs.bg/job/5300341